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How pesona 77 Protects Your Personal Data

Your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled under a clear set of rules we follow…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyYour right to request data deletion24/7 privacy contact channelIndonesia-scoped data handling

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What Data We Collect and Why

pesona 77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on pesona 77, we collect the information needed to verify your identity, process deposits through DANA, OVO, GoPay or QRIS, and deliver account statements. This includes your name, email address, phone number, payment method identifiers and device data such as IP

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address and browser type. We do not sell your personal data to third parties. Session data collected during gameplay — including Baccarat table history and Rocket Crash round records — is retained solely to resolve disputes and improve service accuracy. Whether additional data sharing applies to
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your account depends on local law in your region of Indonesia, including Medan and Semarang. You may request a full copy of the data we hold against your account at any time by contacting our privacy team directly.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about your personal data — whether that is a correction request, a deletion request or a question about how your DANA or OVO payment records are stored — our privacy team is reachable around the clock. We aim to acknowledge every privacy request within 24 hours and resolve it within 7 calendar days. You can reach us through any of the three channels below.

Team online

Live Chat

Open the chat widget inside your account dashboard any time — our privacy-trained agents are available 24 hours a day, 7 days a week to handle data requests on the spot.

Email Privacy Team

Send your request to our dedicated privacy inbox. Include your registered account email so we can locate your data record quickly and respond within the 7-day resolution window.

Account Settings Panel

Log in, go to Settings → Privacy, and submit a data-access or deletion request directly. The form pre-fills your account ID so we can process it without back-and-forth confirmation steps.

DATA HANDLING STANDARDS

Six Ways We Safeguard Your Account Data

From the moment you make your first GoPay or QRIS deposit to the day you close your account, we apply consistent data-protection practices at every stage.

AES-256 Encryption

All personal data stored on our servers — including payment references from DANA, OVO, GoPay and QRIS — is encrypted using AES-256. This means raw account data is never readable if intercepted in transit or at rest.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. No advertising cookies are placed without your consent, and you can manage all cookie preferences from the account settings panel.

Data Retention Schedule

Active account records are kept for the duration of your membership. Once you close your account, transaction logs — including QRIS and GoPay histories — are held for a statutory period where local law requires it, then permanently deleted.

Login Security Layer

We log every login attempt against your account. If we detect an unusual pattern — such as a new device in a city you have never accessed from — we trigger a verification step before allowing account entry.

Third-Party Data Limits

Payment processors like DANA and OVO receive only the minimum data needed to complete a transaction. We do not share your game history, session records or personal profile with any external marketing or analytics companies.

Your Right to Correct Data

If any detail in your account record is inaccurate — name spelling, phone number or linked payment method — you can submit a correction through Settings → Privacy or via live chat, and we will update it within 48 hours.

What You Want to Know About Your Data

Below are the questions we hear most from people in Indonesia about how their personal data is handled on pesona 77. If your specific question is not covered here, the live chat team can answer it in real time — usually within a few minutes during any hour of the day.

We collect your name, email address, phone number, date of birth and the payment method you register — such as DANA, OVO, GoPay or QRIS. Device data like your IP address and browser type is also recorded for security purposes.

We store a reference identifier for each transaction — not your full wallet credentials. The actual payment authorisation is handled directly by DANA or OVO on their own encrypted infrastructure, so your wallet PIN never passes through our servers.

Yes. Go to Settings → Privacy inside your account and submit a data-access request. We will compile and send your full data record to your registered email address within 7 calendar days of receiving the request.

Submit a deletion request through Settings → Privacy or contact our privacy team via live chat. After verification, we delete active profile data within 7 days. Statutory transaction logs — where local law requires retention — are removed once that period ends.

We do not share your personal profile, game session data or payment history with external marketing companies. Data is only passed to payment processors like GoPay or QRIS when needed to complete a transaction you initiated.

We use session cookies for login continuity and performance cookies to understand page load times. You can review and adjust your cookie preferences at any time in the account settings panel — essential session cookies cannot be disabled as they keep your account functional.

Contact our privacy team immediately through live chat — available 24 hours a day — or email our dedicated privacy inbox. We treat all suspected unauthorised-access reports as priority cases and aim to investigate and respond within 24 hours.

How pesona 77 Protects Your Personal Data

How to Reach Our Privacy Team

Live Chat

Email Privacy Team

Account Settings Panel

Six Ways We Safeguard Your Account Data

AES-256 Encryption

Cookie Transparency

Data Retention Schedule

Login Security Layer

Third-Party Data Limits

Your Right to Correct Data

What You Want to Know About Your Data

01 What personal data does pesona 77 collect when I open an account?

02 Does pesona 77 store my DANA or OVO payment details on its servers?

03 Can I request a copy of all the data pesona 77 holds about me?

04 How do I ask pesona 77 to delete my personal data?

05 Does pesona 77 share my data with third parties for marketing?

06 How does pesona 77 handle cookies and can I turn them off?

07 Who do I contact if I think my data has been misused or accessed without permission?

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